Trupti Makeover
Beauty & Makeup
Trupti Makeover needed a simple, on-brand way to turn happy clients into consistent Google reviews and repeat bookings — without breaking the personal, high-touch feel of the service.
The Challenge
Trupti Makeover's clients regularly shared glowing feedback in person and on WhatsApp, but that praise rarely made it onto Google. As a personal-brand business in a competitive market, missing reviews meant losing bookings to competitors with weaker work but stronger online proof.
The Solution
Created a branded AI Review System with multilingual review suggestions, a reward nudge engine and a mobile-first post-service flow. Clients receive a beautifully branded link after each session and post a rich Google review in under a minute with AI assistance.
What was delivered
Branded post-service review flow
Multilingual AI review suggestions
Reward nudges and rebooking prompts
Mobile-first UX designed for busy clients
Admin view of reviews, clients and rebookings
How customers experience it
Service
Client completes a makeover session.
Nudge
Receives an on-brand review link.
Review
Posts a rich Google review with AI help.
Rebook
Prompted with a personalised rebooking offer.
What the business gets
Better local visibility for the personal brand
Higher repeat bookings without cold outreach
Stronger word-of-mouth backed by public proof
More time on craft, less time chasing reviews
Why this solution stands apart
Built for makeup artists' real workflow, not generic retail
Combines reviews and rebookings in one owned funnel
Fully branded — feels like Trupti, not a third-party tool
Built on a modern, proven stack
Services used in this project
Industries this solution fits
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